FAQs – thedesertbazaar Skip to content





  • How long does it take for me to receive my order?
    Generally, it takes 4-7 days during seasons or sale period time can be extended to 6-10 days depending on the city.

  • What if I need to change my shipping address?
    As long as order is not booked for shipment companies you can request for change in address to our official business Whatsapp helpline or Call us.

  • How do I track the status of my order?
    To track your order status on our site, go to Track Your Order Page, fill in the order id through which order was done to track the current status of the parcel.


  • What payment options are available?
    Currently we offer Cash on Delivery


  • What if I receive defective, damaged or faulty product?
    We offer 30 Days replacement/refund (in-store) in case of a damaged or faulty product or a wrong product/design being delivered. Replacement or refund wont be executed other than these reasons.
  • I received the wrong item?
    Don’t need to worry, Contact us immediately with your ordered item details and received wrong item pictures, after successful verification, we will send you exchange item or will arrange delivery for your ordered item.
  • Can I change or cancel an order after I've submitted it?
    Items can not be cancelled or change once the order is processed, additional charges will be beared by customer in case of any changes that are neccessary to be done.